Privacy Policy

How Frameriver handles your information.

Operator: SELF MEDIA LLC, Kyrgyz Republic, Chui region, Tokmok, st. Kirova 10, 722200. Contact: bit@frameriver.ai.

1. Who we are

Frameriver is an AI video production platform operated by SELF MEDIA LLC (TIN 01803202410163), the data controller for personal data processed through this website and the Frameriver service.

2. What we collect

  • Contact data — your email address and any details you submit when contacting us through the site.
  • Account data — email, name, and company details you provide when registering in the studio.
  • Usage data — technical logs (IP address, browser, pages visited) needed to run and secure the service.
  • Content — projects, scripts, and media you upload or generate in the studio.

3. Why we process it

We process personal data to provide and improve the service, respond to requests, secure accounts, and meet legal obligations. Legal bases under the GDPR: performance of a contract, our legitimate interests in running and protecting the service, your consent (where requested, e.g. analytics cookies), and compliance with law.

4. Sharing

We do not sell personal data. Data may be shared with processors that help us run the service — hosting and infrastructure providers and, for content you choose to generate, third-party AI model providers — under agreements limiting their use of the data.

5. Retention

We keep personal data only as long as needed for the purposes above: account data for the life of the account, contact requests for up to 2 years, technical logs for up to 12 months, unless the law requires longer.

6. Your rights

Subject to applicable law (including the GDPR where it applies), you may request access, rectification, erasure, restriction, portability, or object to processing, and withdraw consent at any time. Contact us at bit@frameriver.ai. You may also lodge a complaint with your supervisory authority.

7. Cookies

Cookie use is described in our Cookie Policy.

8. Changes

We may update this policy as the service evolves; the current version is always published on this page.